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  • How to use Outlook as Salesforce
    By on August 28, 2018 | No Comments  Comments


    Salesforce for Outlook

    Salesforce for Outlook (commonly referenced as SFO) was the first major iteration in connecting your email to Salesforce. Salesforce for Outlook is an executable application (.exe) that is installed on a Windows computer and allows a user to relate emails from their Outlook client to records in Salesforce.

    Emails can be related to Contacts, Leads, Accounts, Opportunities, Cases, and even custom objects. It also can synchronize Contacts, Events and Tasks between Outlook and Salesforce, as well as directly create Cases from received emails.

    Salesforce for Outlook will work with Outlook client versions 2012/2013/2016, however will not work with Mac, and is a purely client-based application, meaning that Outlook will need to be up and running on your computer for it to synchronize data.

    As you can see in the image below, Salesforce for Outlook runs as a sidebar plugin within the main mail window of Outlook, with or without the reading pane active. Keep in mind that if you open an email message full screen, the sidebar will not be viewable as it is only displayed in the primary Outlook window.

    When an email is first selected, the sidebar will automatically search through the records in Salesforce for a matching Lead/Contact based on the email addresses in the email header (To/CC).

    The sidebar displays relevant information regarding that Lead/Contact, such as the Account or Company name, their title, email, and phone number. It will also look at related objects, like Activities, Opportunities, and Cases, and display those records as well. Clicking on any of the blue links in the related list area will open a new web page in your browser to that specific record. If more than one Lead/Contact was matched, the first record will be displayed at the top, with additional records displayed in an accordion fashion at the bottom. If the plugin does not locate are records, you can use the magnifying glass icon to search for records within Salesforce and alternatively link your email to a result.

    Lightning for Outlook

    Lightning for Outlook (LFO) has very similar functionality and can be thought of as the successor to SFO. Rather than a standalone application, however, Lightning for Outlook is a cloud-based application that will run both within the client and on the web (OWA). Since it was built with newer technology and coding practices, Lightning for Outlook will only work with Outlook 2013/2016 (PC), however it is also available for Mac with the Outlook 2016 client. Since it is a plugin app, and not an EXE application, it also requires Exchange 2013/2016 on premise, or Exchange Online with Office 365. To stay up to date with changing requirements, be sure to see the Resources section below for an updated list. Lightning for Outlook can link emails to Contacts, Leads, Accounts, Opportunities, and Cases. It can also relate Events to records within Salesforce, however if you’re looking for a more automated sync of Events, you’ll need to look into Lightning Sync. Lightning for Outlook also does not sync Contacts (Tasks will sync with an upcoming release) as that is also being handled by Lightning Sync. One of the first things you’ll notice when using Lightning for Outlook is its design and layout – something very familiar if you are already using the Lightning interface within Salesforce. It also holds an advantage over Salesforce for Outlook in that you can navigate through Salesforce records within the app, edit existing fields, and create new records on-the-fly.



  • Online casino in Canada
    By on December 27, 2017 | Comments Off  Comments

    Online casino in Canada

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  • Heat Saving Systems
    By on November 19, 2017 | Comments Off  Comments

    Heat Saving Systems

    The owners of modern buildings and shopping areas are actively using air curtains. Air curtain system helps to the owners of the business to use the energy resources rationally. The using of air curtains in living areas and industrial buildings allows owners to save on paying for the use of electricity. Heat Saving Systems manufactures the best products. There are many helpful functions and various sizes of air curtains for special purpose. Small size of air curtain is used for one window or single door and is controlled by a door sensor.Air curtain unit can be developed and installed for special places with high air moisture. However, the control panel for air curtain unit is not installed in wet conditions and they require the separate dry room. All types of air curtains for sale calculated in accordance with the type of your premises, helping customers to save on utility costs and payments, maintain a comfortable environment indoors during the year and in any climatic conditions. Air curtain manufacturers make their products to suit every style, practice innovative technologies for benefits of customers. They produce standard units with the performance you require. The company’s products correspond for style of room, do not spoil the design and are appropriate for all types of premises. You can buy air curtain on our website. Here you can find detailed technical characteristics of each type of air curtains and air curtain units, to find a model with suitable characteristics and dimensions. You can download our product catalog to your computer and have it on hand always, even if there not Internet. We have Toll free phone number. Our manager on the phone will explain and help you find a suitable air curtain and explain in detail all technical features. Suppliers of air curtains will provide you timely delivery of equipment and all necessary documents to the indicated address. The availability of many functions, delivery terms of our products, size of air curtains, materials, installation of system, technical specifications indicate the cost of air curtains. More detailed information you can find here.

  • Ask Slashdot: Is Pascal Underrated?
    By on January 26, 2015 | Comments Off  Comments

    An anonymous reader writes In the recent Slashdot discussion on the D programming language, I was surprised to see criticisms of Pascal that were based on old information and outdated implementations. While I’m sure that, for example, Brian Kernighan’s criticisms of Pascal were valid in 1981, things have moved on since then. Current Object Pascal largely addresses Kernighan’s critique and also includes language features such as anonymous methods, (more…)

  • Doxing Victim Zoe Quinn Launches Online “Anti-harassment Task Force”
    By on January 21, 2015 | Comments Off  Comments

    AmiMoJo writes: On Friday, developer and doxing victim Zoe Quinn launched an online “anti-harassment task force” toolset, staffed by volunteers familiar with such attacks, to assist victims of a recent swell of “doxing” and “swatting” attacks. The Crash Override site, built by Quinn and game developer Alex Lifschitz, offers free services from “experts in information security, white hat hacking, PR, law enforcement, legal, threat monitoring, and counseling” (more…)

  • Ad Company Using Verizon Tracking Header To Recreate Deleted Cookies
    By on January 16, 2015 | Comments Off  Comments

    itwbennett writes The story began a few months ago when it was reported that both Verizon and AT&T were injecting unique identifiers in the Web requests of their mobile customers. AT&T has since stopped using the system, but Verizon continues. Now, Stanford computer scientist Jonathan Mayer has found that one advertising company called Turn, which tracks users across the Web when they visit major sites including Facebook, Twitter, Yahoo, BlueKai, (more…)

  • OpenSSL Patches Eight New Vulnerabilities
    By on January 11, 2015 | Comments Off  Comments

    itwbennett writes: Server administrators are advised to upgrade OpenSSL again to fix eight new vulnerabilities, two of which can lead to denial-of-service (DoS) attacks. Although the flaws are only of moderate and low severity, “system administrators should plan to upgrade their running OpenSSL server instances in the coming days,” said Tod Beardsley, engineering manager at vulnerability intelligence firm Rapid7.

    Read more of this (more…)

  • FCC Revamps Customer Complaint System
    By on January 5, 2015 | Comments Off  Comments

    blottsie writes The FCC has heard your complaints, and it’s finally going to make it easier to file more complaints. The Federal Communications Commission on Monday announced the launch of its Consumer Help Center, which according to a press release will feature a “streamlined, user-friendly complaint filing system,” the “ability for consumers to monitor complaints, 24 hours a day, 7 days a week,” and “faster delivery of complaints to service providers, (more…)

  • FBI Monitoring Hacking Targets For Retaliation
    By on January 1, 2015 | Comments Off  Comments

    An anonymous reader writes: As high profile security breaches continue to grab headlines, little is being done visibly by the government to prevent future attacks. This is prompting some victims (and potential victims) to find creative ways to stop the hackers. The FBI is now concerned that U.S. companies and institutions are themselves breaking laws by retaliating with cyberattacks of their own. “In February 2013, U.S officials met with bank executives (more…)

  • What’s the Future of Corporate IT and ITSM? (Video)
    By on December 30, 2014 | Comments Off  Comments

    Our headline is the title of a survey SysAid did at Fusion, a “gathering of seasoned IT directors, service management implementers, and business analysts” that took place in early November. As Sysaid’s marketing VP, Sophie Danby was the person who designed and implemented the survey, which consisted of only three questions: 1) Where do you see the corporate IT department in five years’ time? 2) With the consumerization of IT continuing to drive (more…)